FOR INTERNATIONAL CUSTOMERS
Thank you for visiting and shopping at “Moia”,
You can order our products through our English website (en.moiaseoul.com) or click EN button on the right top in Korean online store.
SHIPPING INFORMATION
If the products you order are in our stock, the shipping will be proceeded in 2-3 business days.
If your order is to be produced, you can check the restock date on the product page.
The payment through PayPal is available and if you want any other payment method please let us know.
We ship worldwide by using Korea post EMS and the total amount of your order includes shipping fee only
while the import duties and taxes at your country are not included.
You will receive a shipment confirmation that contains your tracking numbers once your order has been shipped.
The tracking number will be opened at EMS website in your country within 24 hours after despatch.
RETURNS & EXCHANGES
Returns and exchanges are available only when you received wrong product or defective product.
Please let us know the details of the defectives of the product within 2 days on your receipt by email.
In case of return, the product must be unworn, undamaged and unused, with all original tags attached and packed by original status,
otherwise we will be unable to accept your return and to issue a refund.
SIZE GUIDE
You can find specific product measurements for clothing at each product detail.
Please contact us if you have any question regarding the size and fit
Women's Apparel Conversion Chart
MOIA | Waist | US | Italy | France | UK | Japan | Germany |
S | 25”-26” | 0 | 38 | 34 | 6 | 1 | 32 |
M | 27”-28” | 2/4 | 40 | 36 | 8 | 2 | 34 |
L | 29”-30” | 4/6 | 42 | 38 | 10 | 3 | 36 |
Women's Shoe Size Conversion Chart
MOIA | Korea | US | Italy | France | UK | EU | Japan |
36 | 230 | 6 | 36 | 37 | 3 | 36 | 23 |
36.5 | 235 | 6.5 | 36.5 | 37.5 | 3.5 | 36.5 | 23.5 |
37 | 240 | 7 | 37 | 38 | 4 | 37 | 24 |
37.5 | 245 | 7.5 | 37.5 | 38.5 | 4.5 | 37.5 | 24.4 |
38 | 250 | 8 | 38 | 39 | 5 | 38 | 25 |
Please feel free to contact us if you have any question with your order.
Customer Service
E-MAIL: Info@moiaseoul.com
TEL: 82+(0)70-8800-3614
Monday to Friday (Saturday, Sunday, holiday off)
10:00am – 19:00pm